Learning Outcome

Content

Suggested Assessment Methods

1. Obtain and convey workplace information

· Communication process

· Modes of communication

· Medium of communication

· Effective communication

· Barriers to communication

· Flow of communication

· Sources of information

· Types of questions

· Organizational policies

· Workplace etiquette

· Ethical work practices in handling communication

· Interview

· Third party reports

2. Complete relevant work-related documents

· Types and purposes of workplace documents and forms

· Methods used in filling forms and documents

· Recording workplace data

· Process of distributing workplace forms and documents

· Report writing

· Types of workplace reports

· Interview

· Third party reports

3. Communicate information about workplace processes

· Communication process

· Modes of communication

· Medium of communication

· Effective communication

· Barriers to communication

· Flow of communication

· Sources of information

· Organizational policies

· Organization requirements for written and electronic communication methods

· Report writing

· Effective questioning techniques (clarifying and probing)

· Workplace etiquette

· Ethical work practices in handling communication

· Interview

· Portfolio

4. Lead workplace discussion

· Methods of discussion e.g.

· Coordination meetings

· Toolbox discussion

· Peer-to-peer discussion

· Solicitation of response

· Interview

· Third party reports

5. Identify and communicate issues arising in the workplace

· Identification of problems and issues

· Organizing information on problems and issues

· Relating problems and issues

· Communication barriers affecting workplace discussions

· Interview

· Portfolio

Learning Outcome

Content

Suggested Assessment Methods

1. Identify and use whole numbers and simple fractions, decimals and percentages for work

· Whole numbers

· Simple fractions

· Decimals

· Percentages

· Sizes

· Problem solving methods

· Calculations using the 4 operations

· Recording and communicating numerical information

· Written

· Practice assignments

2.  Identify, measure and estimate familiar quantities for work

· Measurement information

· Units of measurement

· Estimate familiar and simple amounts

· Selection of appropriate measuring equipment

· Calculate using familiar units of measurement

· Check measurements and results against estimates

· Using informal and some formal mathematical and general language

· Record or report results

· Written

· Practice assignments

3.  Read and use familiar maps, plans and diagrams for work

· Maps, plans and diagrams

· Locate items and places in familiar maps, plans and diagrams

· Recognize common symbols and keys in familiar maps, plans and diagrams

· Direction and location of objects, or route or places

· Use of informal and some formal oral mathematical language and symbols

· Practical test

· Written

4.  Identify and describe common 2D and some 3D shapes for work

· Common 2D shapes and 3D shapes

· Classification of common 2D shapes and designs

· Description of   Use informal and some formal language to describe common two-dimensional shapes and some common three-dimensional shapes

· Construction of common 2D shapes

· Match common 3D shapes to their 2D sketches or nets

· Written

· Practical test

5.  Construct simple tables and graphs for work using familiar data

· Types of graphs

· Determination of data to be collected

· Selection of data collection method

· Collection of data

· Determination of variables from the data collected

· Order and collate data

· Construct a table and enter data

· Construct a graph using data from table

· Check results

· Report or discuss graph information related to work using informal and some formal mathematical and general language

· Written

· Practical test

6. Identify and interpret information in familiar tables, graphs and charts for work

· Tables construction and labeling

· i.e. title, headings, rows and columns

· Interpreting information and data in simple tables

· Relaying information of relevant workplace tasks on/in a table

· Identify familiar graphs and charts in familiar texts and contexts

· Locate title, labels, axes, scale and key from familiar graphs and charts

· Identify and interpret information and data in familiar graphs and charts

· Relate information to relevant workplace tasks

· Written

· Practical test

Learning Outcome

Content

Suggested Assessment Methods

1. Identify computer hardware and software

· Meaning of a computer

· Functions of a computer

· Components of a computer

· Classification of computers

· Written tests

· Oral

· Observation

2. Apply security measures to data, hardware and software

· Data security and control

· Security threats and control measures

· Types of computer crimes

· Detection and protection against computer crimes

· Written tests

· Oral presentation

· Observation

· Projects

3. Apply computer software in solving tasks

· Operating system

· Word processing

· Spread sheets

· Data base

· Oral questioning

· Observation

· Project

4. Apply internet and email in communication at workplace

· Computer networks

· Uses of internet

· Electronic mail (e-mail) concept

· Oral questioning

· Observation

· Oral presentation

· Written report

Learning Outcome

Content

Suggested Assessment Methods

1. Create and maintain small scale business

· Starting a small business

· Legal regulatory requirements in starting a small business

· SWOT/ PESTEL analysis

· Conducting market/industry survey

· Generation and evaluation of business ideas

· Matching competencies with business opportunities

· Forms of business ownership

· Location of a small business

· Legal and regulatory requirement

· Resources required to start a small business

· Common terminologies in entrepreneurship

· Entrepreneurship in national development

· Self-employment  

· Formal and informal employment

· Entrepreneurial culture

· Myths associated with entrepreneurship

· Types, characteristics, qualities & role of entrepreneurs

· History, development and importance of entrepreneurship

· Theories of entrepreneurship

· Quality assurance for small businesses

· Policies and procedures on occupational safety and health and environmental concerns

· Individual/group assignments

· projects

· Written

· Oral

2. Establish small scale business customer base

· Good staff/workers and customer relations

· Marketing strategy

· Identifying and maintain new customers and markets

· Product/ service promotions

· Products / services diversification

· SWOT / PESTEL analysis

· Conducting a business survey

· Generating Business ideas

· Business opportunities

· Individual/group assignments

· projects

· Written

· Oral

3. Manage small scale business

· Organization of a small business

· Small business’ business plan

· Marketing for small businesses

· Managing finances for small business

· Production/ operation process for goods/services

· Small business records management

· Book keeping and auditing for small businesses

· Business support services

· Small business resources mobilization and utilization

· Basic business social responsibility

· Management of small business

· Word processing concepts in small business management

· Computer application software

· Monitoring and controlling business operations

· Oral

· Individual/group assignments

· projects

· Written

4. Grow/expand small scale business

· Methods of growing small business

· Resources for growing small business

· Small business growth plan

· Computer software in business development

· ICT and business growth  

· Individual/group assignments

· projects

· Written

Learning Outcome

Content

Suggested Assessment Methods

1. Conduct self-management

· Self-awareness

· Formulating personal vision, mission and goals

· Strategies for overcoming life challenges

· Emotional intelligence

· Assertiveness

· Expressing personal thoughts, feelings and beliefs

· Developing and maintaining high self-esteem

· Developing and maintaining positive self-image

· Articulating ideas and aspirations

· Accountability and responsibility

· Good work habits

· Self-awareness

· Self-development

· Financial literacy

· Healthy lifestyle practices

· Written tests

· Oral questioning

· Portfolio of evidence

· Third party report

2. Demonstrate critical safe work habits  

· Stress and stress management

· Punctuality and time consciousness

· Interpersonal communication  

· Sharing information

· Leisure  

· Integrating personal objectives into organizational objectives

· Resources utilization

· Setting work priorities

· HIV and AIDS

· Drug and substance abuse

· Handling emerging issues

· Written tests

· Oral questioning

· Portfolio of evidence

· Third party report

3. Demonstrate workplace learning

· Personal training needs identification and assessment

· Managing own learning

· Contributing to the learning community at the workplace

· Cultural aspects of work

· Variety of learning context

· Application of learning

· Safe use of technology

· Identifying opportunities

· Workplace innovation

· Performance improvement

· Handling emerging issues

· Future trends and concerns in learning

· Written tests

· Oral questioning

· Portfolio of evidence

· Third party report 

4. Demonstrate workplace ethics

· Meaning of ethics

· Ethical perspectives

· Principles of ethics

· Values  and beliefs

· Ethical standards

· Organization code of ethics

· Common ethical dilemmas

· Organization culture

· Corruption, bribery and conflict of interest

· Privacy and data protection

· Diversity, harassment and mutual respect

· Financial responsibility/accountability

· Etiquette

· Personal and professional integrity

· Commitment to jurisdictional laws

· Emerging issues in ethics

· Written tests

· Oral questioning

· Portfolio of evidence

· Third party report

Learning Outcome

Content

Suggested Assessment Methods

1. Control environmental hazard

· Purposes and content of Environmental Management and Coordination Act 1999

· Purposes and content of Solid Waste Act

· Storage methods for environmentally hazardous materials

· Disposal methods of hazardous wastes

· Types and uses of PPE in line with environmental regulations

· Occupational Safety and Health Standards (OSHS)

· Written tests

· Oral questions

· Observation of work procedures

2. Control environmental Pollution

· Types of pollution

· Environmental pollution control measures

· Types of solid wastes

· Procedures for solid waste management

· Different types of noise pollution

· Methods for minimizing noise pollution

· Written tests

· Oral questions

· Observation of work procedures

· Role play

3. Demonstrate sustainable resource use

· Types of resources

· Techniques in measuring current usage of resources

· Calculating current usage of resources

· Methods for minimizing wastage

· Waste management procedures

·  Principles of 3Rs (Reduce, Reuse, Recycle)

· Methods for economizing or reducing resource consumption

· Written tests

· Oral questions

· Observation of work procedures

4. Evaluate current practices in relation to resource usage

· Collection of information on environmental and resource efficiency systems and procedures,

· Measurement and recording of current resource usage

· Analysis and recording of current purchasing strategies.

· Analysis of current work processes to access information and data

· Identification of areas for improvement

· Written tests

· Oral questions

· Observation of work procedures

5. Identify Environmental legislations/conventions for environmental concerns

· Environmental issues/concerns

· Environmental legislations /conventions and local ordinances  

· Industrial standard /environmental practices  

· International Environmental Protocols (Montreal, Kyoto)

· Features of an environmental strategy

· Written tests

· Oral questions

· Observation of work procedures

Learning Outcome

Content

Suggested Assessment

Methods

1. Adhere to workplace procedures for hazards and  risk prevention

· Arrangement of work area and items in accordance with Company housekeeping procedures

· Adherence to work standards and procedures

· Application of preventive and control measures, including use of safety gears/PPE

· Study and apply standards and procedures for incidents and emergencies.

· Oral questions

· Written tests

· Portfolio of evidence

· Third party report

2. Participate in arrangements for workplace safety and health maintenance

·  Participating in orientations on OSH requirements/regulations of tasks

· Providing feedback on health, safety, and security concerns to appropriate personnel as required in a sufficiently detailed manner

· Practice workplace procedures for reporting hazards, incidents, injuries and sickness

· OSH requirements/ regulations and workplace safety and hazard control procedures are reviewed, and compliance reported to appropriate personnel

· Identification of needed OSH-related trainings are proposed to appropriate personnel

· Oral questions

· Written tests

· Portfolio of evidence

· Third party report

Learning Outcome

Content

Suggested Assessment Methods

1. Demonstrate knowledge of wheat flour as a bakery raw material 

Wheat flour:

· Composition of wheat

· Types of wheat flour

· Flour characteristics

· Flour physical properties

· Flour storage

· Written tests

· Observation

· Interviewing

2. Demonstrate knowledge of other flours used in baking 

Other flours used in baking:

· Identification

· Characteristics

· Uses and functions

· Physical properties

· Written tests

· Observation

· Interviewing

3. Demonstrate knowledge of leavening agents as raw materials in baking

Leavening agents:

· Introduction

· Types

· Physical properties

· Uses and functions

· Storage

· Written tests

· Interviewing

4. Demonstrate knowledge of fats and oils as raw materials in baking

Fats and oils

· Definition

· Sources

· Types of fats and oils

· Spoilage and preservation

· Uses and functions

· Written tests

· Interviewing

5. Demonstrate knowledge of moistening agents as raw materials in baking

Moistening agents:

· Definition of terms

· Types

· Characteristics

· Uses in bakery

· Storage

· Processing of moistening agents

· Written tests

Interviewing

6. Demonstrate knowledge of sweeteners as raw materials in baking

Sweeteners:

· Definition of terms

· Sources

· Types

· Processing

· physical properties

· Functions in bakery

· Storage

· Written tests

· Interviewing

7. Demonstrate knowledge of flavouring and colouring agents as raw materials in baking

Flavouring and colouring agents

· Definition

· Sources

· Types

· Uses/roles in baking

· physical components

· Storage

· Written tests

· Interviewing

8. Demonstrate knowledge of additives as raw materials in baking

Additives:

· Definition

· Sources

· Types

· Characteristics

· Uses/roles

· Storage

· Biological properties

· Written tests

Interviewing

9. Demonstrate knowledge of fruits and nuts as raw materials in baking

Fruits and nuts:

· Types

· Characteristics

· Uses /roles

· Physical properties

· Written tests

· Interviewing

10. Demonstrate knowledge of packaging materials used in baking

Packaging materials:

· Types and sizes

· Quality

· Written tests

· Interviewing

Learning Outcome

Content

Suggested Assessment Methods

1. Demonstrate knowledge of bakery plant lay-out

Bakery plant lay-out

· Introduction

· Bakery siting and location

· Sections in a bakery plant

· Flow charts

· Legislation

· Written tests

· Interviewing

2. Demonstrate knowledge of bakery equipment and machinery

Bakery equipment and machinery

· Definition of terms

· Selection

· Use and care

· Emerging equipment and machinery

· Written tests

· Interviewing

3. Demonstrate knowledge of bakery hygiene

Bakery hygiene

· Importance

· Basic hygiene rules

· Cleaning agents

· Cleaning materials and equipment

· Cleaning of different surfaces

· Legislation

· Written tests

· Interviewing

4. Demonstrate knowledge of safety in the bakery

Bakery safety

· Requirements

· Precautions

· Fire safety

· First aid

· Legislation

· Written tests

· Interviewing

5. Demonstrate knowledge of security in the bakery

Bakery security

· Importance

· Security systems

· Personnel

· Written tests

· Interviewing

6. Demonstrate knowledge of bakery tools and equipment inventory management

· Tools and equipment inventory

· Issuing of tools and equipment

· Receiving of tools and equipment

· Storage

· Written tests

· Interviewing

Learning Outcome

Content

Suggested Assessment Methods

1. Plan and prepare for production of cakes

· Introduction to cake baking

· Definition of terms

· Safety in the bakery

· Food hygiene and sanitation

· Cake ingredients

· Cake preparation methods  

· Types of cakes

· Legal framework relating to baked products

· Costing

· Sustainable resource use

· Waste management

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

2. Prepare cake ‘batter’

· Cake recipe balancing

· Cake ingredients

· Tools and equipment for cake batter making

· Cake batter making methods:

· Sugar batter

· Flour batter

· Blended method

· Whisking method

· Continuous production method

· Creaming method

· All in method

· No bake method

· Steam method

· Cake batter faults: Causes and remedies

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

3. Prepare cake batter for baking

· Tools and equipment for preparation of cake batter for baking

· Depositing of cake batter

· Topping

· Cake batter depositing faults: Causes and remedies

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

4. Prepare oven for cake baking

· Baking tools and equipment

· Oven setting and control

· Baking faults in cakes: Causes and remedies

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

5. Prepare cakes for display and dispatch

· Tools and equipment used in preparing cakes for display and dispatch

· Materials for wrapping and packaging cakes

· Portioning of cakes

· Cake display

· Packaging of cakes

· Storage of cakes

· Basic cake decoration

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

6. Prepare and bake selected cakes

· Baking of cakes

· Recipe balancing/adjustment

· Weighing ingredients

· Ingredients mixing

· Cake batter making

· Cake batter scaling

· Cake batter depositing

· Baking cakes

· Prepare cakes for display

· Packaging and dispatching cakes

NB: Cakes that MUST be produced:

· Sponge cakes

· Fruit cakes

· Plain cakes

· Specialty cakes

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

Learning Outcome

Content

Suggested Assessment Methods

1. Plan and prepare for cake decoration operations 

 Introduction to cake decoration

· Definition of terms

· Safety in the bakery

· Food hygiene and sanitation

· Cake decoration ingredients

· Cake decoration methods and techniques

· Legal framework relating to baked products

· Costing

· Sustainable resource use

· Waste management

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

2. Trim, shape and level the cake

· Types of cakes

· Tools and equipment for cake trimming and levelling

· Sketching, illustration and design in cake decoration

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

3. Tort, moisten and fill cake

· Torting, moistening and filling of cakes

· Tools and equipment

· Ingredients and their preparation

· Moistening and filling of cakes   

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

4. Coat the cake crumb

· Cake decoration media recipe balancing

· Tools and equipment for cake crumb coating

· Cake decoration ingredients

· Preparation of cake crumb coating medium

· Crumb coating techniques

· Cake structuring

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

5. Mask/Ice the cake

· Tools and equipment for cake masking

· Preparation of cake masking medium

· Cake masking techniques

· Types of cake decoration

· Materials and supplies used in cake decoration

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

6. Apply sugar craft techniques

· Tools and equipment

· Materials and supplies

· Methods and techniques of sugar craft

· Preparation of sugar craft products

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

7. Decorate  selected cakes

· Selection of tools and equipment for cake decoration

· Selection of cake decoration ingredients

· Cake decoration recipe balancing  

· Trimming. levelling and shaping of cakes

· Torting, moistening of cakes

· Preparation of cake crumb coating medium

· Preparation of cake masking medium

· Application of selected cake decoration techniques

· Display of decorated cakes

· Packaging and dispatch of decorated cakes

NB: Cake decoration techniques that MUST be covered:

· Sponge cake

· Wedding cakes

· Birthday cakes

· Character cakes

· Themed cakes

· Creative cake decoration design

Sugar Craft techniques that MUST be covered: 

· Gum paste

· Flour paste

· Fordant

· Butter icing

· Royal icing

· Whipping

· Ganache

· Rose flower

· Lily calla lily

· Carnation

· blossom

· Observation

· Written tests

· Oral questioning

· Portfolio

· Third party report

Computers,

Internet connectivity

Stationery,

Ingredients:

· Icing sugar

· Cake margarine

· Eggs

· Assorted fruits

· Assorted flavours

· Food colour

· White and dark chocolate

· Whipping cream

· Gelatin

· Glycerin

· Glucose syrup

· Sugar syrup

· Ganache

· Motifs

· Vermicelli

· Sugar flowers

· Ribbons

· Edible paper

· Assorted seeds

Tools and equipment:

· Cake mixers

· Whisks

· Cake beaters

· Spoons

· Wooden spatula

· Scrappers

· Assorted cake bowls

· Flour sieves

· Cake trolleys

· Grater

· Turn table

· Pallet knives

· Piping/savoy bags

· Nozzles

· Piping tubes

· Grease proof paper

· Edible paper printer

· Cake stands

PPEs:

· Food handlers’ gloves

· Face masks

· Aprons

· Hair net

· Chefs’ cap

· Safety boots

· Hand gloves

General Supplies:

· Cleaning materials

· Cake decoration supplies

· Cake boards

· Cake boxes

· Cello tape

· Grease proof paper

· Labels

· Stamps and stamp pad

· Packaging materials